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Shipping & Delivery

Thank you for choosing craftedwall.

 

We are committed to providing a seamless and hassle-free shipping experience for all our customers. Please take a moment to review our shipping policy to understand how we handle the delivery of your customized products.

  1. Processing Time:

    • Once your order is placed and payment is confirmed, our team will begin processing your order. The processing time may vary depending on the complexity of customization and product availability.

    • Typically, processing time ranges from 1 to 2 business days. However, please note that during peak seasons or promotional periods, processing time may be slightly longer. We appreciate your patience during such times.

  2. Shipping Partners:

    • We collaborate with trusted third-party courier services such as Bluedart, Delhivery, and other reliable shipping partners to ensure the safe and timely delivery of your orders.

    • The choice of the shipping partner may depend on various factors such as your location, package size, and shipping method selected during checkout.

  3. Shipping Time:

    • The shipping time refers to the estimated duration it takes for your order to reach you from the time it leaves our facility.

    • The shipping time may vary based on the destination and the courier service used. Generally, it ranges from 3 to 7 business days for domestic shipments.

    • Please note that unforeseen circumstances like natural disasters, customs delays, or other external factors beyond our control may occasionally cause delays. We appreciate your understanding in such situations.

  4. Shipping Charges:

    • Shipping charges are calculated based on the weight, dimensions, destination, and shipping method chosen during checkout.

    • We strive to provide accurate and competitive shipping rates to ensure you receive the best value for your money.

    • Any applicable shipping charges will be clearly displayed during the checkout process, allowing you to review and confirm before making the payment.

  5. Tracking:

    • Once your order is shipped, we will provide you with a tracking number and relevant tracking information.

    • You can use this tracking number to monitor the progress of your shipment on the courier service's website or by contacting their customer support.

    • We recommend regularly checking the tracking status to stay updated on the whereabouts of your package.

  6. Shipping Restrictions:

    • While we strive to provide shipping services to as many locations as possible, there may be certain regions or countries where shipping is not available due to legal restrictions or logistical challenges.

    • If your shipping address falls into such a region, we will notify you promptly and provide assistance in finding alternative solutions.

  7. Delivery Issues:

    • In the rare event of a delivery issue, such as a lost or damaged package, please contact our customer support team immediately. We will work diligently with the shipping partner to resolve the issue and ensure your satisfaction.

We are committed to making your shopping experience with us as smooth and enjoyable as possible. Should you have any further questions or concerns regarding our shipping policy, please do not hesitate to reach out to our customer support team. Thank you for choosing craftedwall, and we look forward to serving you!

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