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Privacy Policy

Privacy & Safety

At CraftedWall, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our website. By accessing and using CraftedWall, you consent to the practices described in this policy.

  1. Information We Collect:

    • Personal Information: When you place an order or contact us, we may collect certain personal information, such as your name, email address, shipping address, and phone number. We only collect the information necessary to fulfill your order and provide you with excellent customer service.

    • Order Customization Details: To customize your products, we may collect names or text provided by you during the ordering process. This information is used solely for the purpose of personalizing your ordered items and is not stored after completion.

  2. Use of Information:

    • Order Processing: We use the personal information you provide to process and fulfill your orders, communicate with you regarding your order, and provide customer support.

    • Personalization: The names or customization text you provide during the ordering process are used solely for the purpose of customizing your products.

    • Communication: We may use your email address to send you order updates, promotional offers, and newsletters. You have the option to unsubscribe from these communications at any time.

    • Legal Compliance: We may use and disclose your personal information as required to comply with applicable laws, regulations, or legal proceedings.

  3. Data Security:

    • We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

    • We use secure socket layer (SSL) technology to encrypt and protect your sensitive information during transmission.

    • While we take reasonable precautions to safeguard your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

  4. Third-Party Service Providers:

    • We may engage trusted third-party service providers to assist us in operating our website, processing payments, and delivering orders. These service providers have access to your personal information only to perform their tasks on our behalf and are obligated to keep it confidential.

  5. Cookies and Tracking Technologies:

    • CraftedWall uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.

    • Cookies are small data files stored on your device that allow us to recognize and remember your preferences and settings.

    • You can choose to disable cookies through your browser settings, but please note that certain features of our website may not function properly without cookies.

  6. Children's Privacy:

    • CraftedWall does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete it from our records.

  7. Third-Party Links:

    • Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

  8. Changes to the Privacy Policy:

    • CraftedWall reserves the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website.

    • It is your responsibility to review the Privacy Policy periodically. Your continued use of CraftedWall after any modifications constitutes your acceptance of the revised Privacy Policy.

If you have any questions or concerns regarding our Privacy Policy, please contact us using the provided contact information. Thank you for choosing CraftedWall, and we appreciate the trust you place in us to protect your privacy.

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